Cracked Screen? Here’s What You Should Do Next

Cracked phone screens are more common than we’d like to admit. One moment, you're checking a message, and the next—your phone slips from your hands and lands face-down. That dreaded spiderweb crack across your screen isn’t just annoying; it can impact your device’s functionality and safety. Whether you’re holding onto an older model or a brand-new smartphone, knowing what steps to take after a screen crack can save you time, money, and further damage.

Step 1: Assess the Damage

Not all screen cracks are created equal. Some are superficial—barely visible hairline fractures—while others can completely shatter the glass and affect the touch functionality or even the display itself.

Start by carefully inspecting your device:

• Does the screen still respond to touch?
  
  

• Is the display still clear, or are there black spots or flickering lines?
  
  

• Are there sharp glass edges that can cut your fingers?
  
  

If your phone still works but has visible cracks, it's essential to avoid applying too much pressure on the screen. The crack could worsen or spread, especially when exposed to heat or additional drops.

Step 2: Back Up Your Data Immediately

A cracked screen is a warning sign—it might work fine today, but there’s no telling when it will deteriorate. Before doing anything else, back up your data. Whether you use iCloud, Google Drive, or manual backups to a computer, don’t wait. Once the display goes black or the touch stops responding, recovering your files becomes more difficult and expensive.

Backing up now will also prepare you for a possible repair or replacement without losing personal photos, apps, contacts, or documents.

Step 3: Clean and Protect the Screen

If the crack has left sharp edges or glass shards, handle your phone with care. You can use a piece of clear packing tape or a temporary screen protector to cover the screen and prevent injury. This also protects the internal components from dust or moisture entering through the cracks.

If the crack is minor, a high-quality tempered glass protector might help contain it temporarily and keep your phone functional until you decide on a permanent solution.

Step 4: Don’t DIY Unless You’re Skilled

You might be tempted to fix your screen yourself—YouTube makes it look easy, and replacement kits are available online. But unless you’re highly experienced with electronics, we strongly advise against it.

Smartphones are intricate devices. A cracked screen might also involve damage to:

• The digitizer (the part that senses touch)
  
  

• The LCD panel or OLED display
  
  

• Internal connectors or motherboard components
  
  

Attempting a DIY fix without the right tools can lead to more costly damage. It might even void your warranty if your phone is still under one.

Step 5: Visit a Professional Repair Shop

Your best option is to bring your device to a reputable repair center. Certified technicians can:

• Properly assess the internal and external damage
  
  

• Replace the screen with genuine or high-quality parts
  
  

• Ensure your phone maintains its water resistance (if applicable)
  
  

• Perform the repair under warranty or offer a new service warranty
  
  

If you're using an iPhone, Apple-authorized service providers or third-party repair experts offer reliable screen replacement services. Many shops also offer iPhone battery replacement services, which is a great opportunity to address both issues if your phone’s battery is aging.

Bonus Tip: Combine Screen Repair with Battery Replacement

If your phone is more than a year or two old, you may have already noticed a decline in battery performance. Since screen replacement requires disassembling the phone anyway, this is the perfect time to consider an iPhone battery replacement.

Benefits of combining both repairs:

• Saves time: One visit instead of two
  
  

• Reduces labor cost: Some repair centers offer package deals
  
  

• Enhances overall performance: A new screen and battery make your phone feel like new
  
  

• Extends lifespan: Keeps your device running smoothly for another year or more
  
  

You’ll leave the shop with not just a visually flawless phone, but one that holds a charge better and runs more efficiently.

Step 6: Check Your Warranty or Insurance

Before paying out of pocket, check if your device is still under warranty or covered by insurance. Most manufacturer warranties do not cover accidental damage, but AppleCare+ and many third-party phone insurance policies do include screen repair at a reduced cost.

You’ll need:

• Proof of purchase
  
  

• A valid warranty or insurance policy
  
  

• A service appointment or claim process through the provider
  
  

Even if your plan doesn’t cover cracked screens, it might offer discounts on related repairs, including iPhone battery replacement and camera fixes.

Step 7: Consider Your Upgrade Options

In some cases, repairing a cracked screen might cost nearly as much as replacing the device, especially for older models. Ask your technician for a full diagnosis—if your motherboard, battery, and other components are failing too, it might be time to upgrade.

However, if the only issue is the screen and perhaps the battery, a simple repair and iPhone battery replacement can breathe new life into your device, saving you hundreds compared to buying a new phone.

Don’t forget to check for trade-in programs as well. Some retailers accept phones with cracked screens and offer credit toward a new model.

Step 8: Prevent Future Cracks

Once your phone is repaired or replaced, take a few steps to prevent this from happening again:

• Invest in a high-quality case with drop protection
  
  

• Apply a tempered glass screen protector
  
  

• Avoid placing your phone face-down on rough surfaces
  
  

• Keep it out of your lap in the car, where it’s most likely to fall when you stand up
  
  

• Avoid overstuffed pockets that increase pressure on the screen
  
  

For added peace of mind, consider phone insurance or extended warranties that include accidental damage.

Final Thoughts

A cracked screen is frustrating, but it's not the end of your phone's journey. With a calm, informed approach, you can choose the right solution based on the severity of the damage, your budget, and your phone’s age.

Whether you're opting for a quick screen replacement or pairing it with an iPhone battery replacement, professional help ensures the job is done right. In just a short time, your phone can be restored to full functionality—no cracks, no glitches, and no battery drain.

Don’t wait until the damage worsens. Address the crack today and give your phone the care it deserves.